Hot answers tagged grammaticality
You can start with the following forms: We're sorry for the delay in sending our reply to you. We're sorry for the delay in replying to you. Form 1 uses reply as a noun. You can remove sending and to you as they are both implied in the communication, but reply still requires a determiner. This leaves We're sorry for the delay in our reply. Form 2 uses ...
Attitude should always be professional. Looks need not be.
The only grammatical correction I would make would be to delete to, but the sentence does need punctuation after professional. Semicolon or em dash is probably your best bet there. As for look vs. looks, I would positively prefer the former, singular form, even though the plural form might be more familiar: one’s looks refers more to the gifts of ...
"delay in reply" in not correct. You would say "Sorry for the delay in replying" or "Sorry for the delay in our reply". The first is more common.
I think the closest sense of but I can find in the OED is 5b: Whilst 5a applies to: a. Negative and interrogative sentences containing a comparative (esp. more) were formerly followed by but; they now usually take than, or else the comparative is omitted and but retained; modern idiom preferring sometimes one, sometimes the other. 1713 ...
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