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"Suggestion accepted, completed. Thanks" - This could be a little terse than your "Thanks for the suggestion -- done" (4 words, instead of five!)


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If it is a formal letter, then you can use 'Dear Sirs' but if it is informal, simply 'Hi' is fine. 'Hi' addresses either one person or many, the same as 'you' refers to one person or many. I would not ever use 'Gentlemen', but I am from Australia where our English is more informal.


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You might try "done and done"; it's an idiomatic expression meaning "unambiguously complete", and has a connotation of agreeableness, which lightens its feeling. If you haven't actually completed the action yet, but are certain you will, you can say "consider it done".



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