A salutation is a greeting used in a letter or other written or non-written communication.

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Proper Email Salutations to a group

Is it inappropriate to use the salutation "Ladies" when referring to a group 5 women in an email? I was told the term could be offensive to women. Is this true? I usually use the term "Folks" when ...
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What verb goes with “mood” in the context of a polite social inquiry?

How would I best ask someone to share their mood with me? It needs to be snappy and easily understood. For example, given these three choices of verb: share your mood express your mood convey your ...
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Appropriate Salutation for addressing an unknown person working for a company

I'm looking to send an introductory e-mail to a company, just thanking them for selecting us to carry out the work. However, I am unsure to use Dear or whatever, when I do not know the actual name of ...
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Addressing an email recipient when I don't know their sex

I have offered to provide a written reference for a friend of mine who is applying for a new job. I have been given an email address to send the completed reference form to, which is a personal email ...