Terminology, etiquette, and conventions used when doing business in English.

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Greeting in different ways [closed]

I'm going to go to US for a long business trip, during which I'm going to meet a lot of people. Some of them are senior managers; others are day-to-day colleagues. I want to know how to greet people ...
13
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4answers
93k views

Meaning of “reach out to somebody”

The dictionary explains this as: To show somebody that you are interested in them and/or want to help them The explanation indicates the subject of the sentence is the one that offers help, but ...
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1answer
209 views

OED Appeals: Antedatings of “headhunter”

The OED has made a public appeal for help in tracing the history of some English words, including: headhunter noun earlier than 1960 The tribal practice of decapitating enemies and ...
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2answers
615 views

How can I politely tell a customer that we only provide e-mail support? [closed]

I'm running an online e-commerce site but use only e-mails for customer service to cut the expense. When a customer asks me by e-mail if he/she can call me for some questions, how can I politely ...
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1answer
4k views

Periods after directional abreviation in address

I am creating a business card, and I need to put the address of the company on it. What is the proper way to write this address? 555 14th St NW, Atlanta, GA 55555 555 14th St NW., Atlanta, ...
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1answer
203 views

Is there a collective term for charges & fees?

Say I have documentation of a particular account with both amounts credited & amounts charged(fees). What would be an appropriately descriptive term for the collection of credits & ...
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2answers
291 views

A word in Business terminology

I'm trying to describe the action of taking one-time customers and have them pay for a subscription product. So for instance if I own a coffee shop and I get money from customers coming at all times, ...
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1answer
586 views

Where does the nounification of 'spend' come from? [closed]

For example, the estimated spend for Q3 is a million dollars.
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1answer
12k views

“Firstname” or “First Name”?

In filling out forms, I'm starting to see a lot of this: Firstname: xx Lastname: yy Is it generally acceptable to join the words like that? Or should we be sticking to: First Name: ...
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2answers
901 views

What is the best way to say that something was done in teamwork?

In my resume, I'm describing several projects I've worked on in the past. Most of them were done in teamwork. What is the best way to say this? Examples: Together with XY, I built ... OR In ...
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3answers
343 views

“Space” as a synonym for industry, sector or business segment

When, and from where, did "space", as a synonym for industry, sector, or business segment, enter the language? For example, one wouldn't expect to read "His family made a fortune in the buggy whip ...
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4answers
975 views

Double Copula or “double is” in professional/technical writing

I am proofreading a professional, technical text written by someone else. In the text, I encountered, "But, the reality is is a..." My intuition says that this should be rewritten as, "But, the ...
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0answers
40 views

Is it acceptable to write “Best Regards” with a capital “R” and not followed by a comma? [duplicate]

Possible Duplicates: 'Thanks and Regards,' or 'Thanks and regards,'? Should you use a comma/period after "Thanks"/"Regards" in email signatures? In my ...
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2answers
3k views

When can you start wishing people a good weekend?

In Belgian culture (and some others, I suppose) it is not uncommon to wish people a good weekend when you meet them on Friday. Not just when you go home after work, but also in the store around noon, ...
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4answers
3k views

What does the word “hacking” or “hacker” come from? [closed]

Is there a history behind the word "hacker" and "hacking"? Could it have anything to do with "hashing" i.e. using a hash function?
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1answer
7k views

“would like you to” vs. “please”

I am writing an email, in which I would like to ask for something but I don't want to be very direct. I came up with the following two constructions: In addition, I will not be receiving my ...
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1answer
1k views

Is it “Sales collateral” or “Sales collaterals”?

My question is whether you use the plural or singular form — or either. Is there perhaps also a different usage in the US and the UK?
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6answers
27k views

Is “solutioning” a correct word?

My Outlook flags the word "solutioning" as a spelling mistake. According to Urban Dictionary : solutioning: A word many business people misuse to describe the process of creating a solution. ...
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3answers
373 views

When 'business' means a 'company', how do I use the word? [closed]

Business can sometimes mean company or firm. However, can it be used in the way company or firm are used? For example, can I say:- "He is the CEO of the business." "It's a TV business." "A ...
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2answers
204 views

Why “buy authentic”?

Authentic means: “of undisputed origin, made or done in a traditional way”. But I’m confused because every product made had some origin from a previous product or idea. The way I see it, buy ...
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2answers
947 views

“Innovation” vs “invention” [closed]

What is the difference between innovation and invention? Where should we use these words? I referred to Wikipedia but did not understand much.
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4answers
1k views

What do you call the base amount for a loan, investment etc?

If I get a mortgage from the bank I pay interest every month, same when I invest money, I make profit every year. How do you call the actual amount I invested or borrowed? It's *__ + interest* or ...
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2answers
4k views

What would be a formal reply to “I need your help”? [closed]

A colleague emailed me saying I need your help but offering no further details. Now, what what be a formal reply to this which doesn't promise too much nor seem cold or unhelpful? a) Sure. ...
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5answers
24k views

Appropriate to start business email or letter with just “Dear,”?

Is it appropriate to start a business letter or email with just "Dear,"? I specifically refer to the case where there is no noun following "Dear,", so no "Dear All,", or "Dear Mr.,", or "Dear ...
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1answer
301 views

Acknowledges - transitive verb question

Is the following grammatically correct? Signing below acknowledges you agree with the terms. Or does it need to be: Signing below acknowledges that you agree with the terms. I can't think ...
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1answer
190 views

What's the proper synonym for purchase when used in real-estate context?

How to say Buying Price Purchase Price You name it Note, I need the 'buying' term, as opposed to Sale Price. It's for a form where the user should fill in how much he paid for the apartment and ...
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2answers
2k views

Is there a synonym for “satisfied customer” or “one who can testify”?

For example, I wish to borrow a book from someone. In order to assure that person that I will treat their book carefully, I want to refer them to someone I have already borrowed a book from in the ...
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Use of “deadpool” as a verb

I recently came across this term while examining a set of properties in a JSON feed relating to a startup company: ... "deadpooled_year": null, "deadpooled_month": null, "deadpooled_day": null, ...
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10answers
49k views

Can “thanks in advance” be considered rude?

Some argue that because “thanks in advance” is written before any help has been offered, it adds an expectation of help and thus can be considered presumptuous. Is this reasonable? Would it be ...
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3answers
8k views

How to say email “mis-sent” in a business manner?

If I want to tell my colleague by email that I've sent an email to some business clients unintentionally and would like to notify my colleague, how should I say the action "mis-sent"? I thought about ...
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3answers
984 views

How to use “prospective offer” in sentence

How do you use prospective offer in a sentence? In this example, I would like to offer someone a deal or an agreement. We have a prospective offer for... We have a prospective offer to make ...
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1answer
333 views

Looking for a technical term that goes hand in hand with the strategy used in the joke [closed]

Here's the joke: Tom's Dad:(in Bill Gates's office) My son Tom wants to marry your daughter. Are you interested? Bill: No, my daughter is still too young. Tom's Dad: What if my son is a VP at ...
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4answers
4k views

What is the best antonym for “Approve” in the context of approving a business-related application

I work a lot with business applications and traditionally I've used the word "disapprove" as the counterpart to application approvals (e.g. disapprove leave application, disapprove waiver). But I've ...
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2answers
80 views

“We help consumers pay less” vs. “Helping consumers paying less”

Since English is not my native language I can not decide which one of the following two sentences is better. We help companies sell more and consumers pay less. Helping companies sell more and ...
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5answers
12k views

“Out of the box” — when should I use this phrase?

I send a lot of unsolicited emails. In many of them, I ask to buy traditional advertising spots or to help conceive a non-traditional campaign. Oftentimes, I find myself describing these ...
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2answers
21k views

Stock quantity of products — the most proper abbreviation

What is a commonly accepted abbreviation with regard to stock quantity of (countable) products? As in: "200 units" of sth, just shorter. I've come across the form "200 pc.", but as it's coming from ...
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2answers
3k views

Using “TM” for trademarked term - every time or just once?

I am writing an email announcement to my company's customer base, and I will be using a trademarked product name several times throughout the email. It seems awkward to use the TM every time I write ...
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1answer
3k views

An alternative to “stakeholder”

Here's a sentence taken from an executive memo, "Action item: get feedback from stakeholders on SuperDongle 9000". Is there something that can replace "stakeholder"? The word is not being used ...
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2answers
3k views

“Support team lead” or “support team leader”

Which is correct: support team lead or support team leader? I think team leader should be correct since leader is a persona while lead looks more like a verb. But I see some multinational companies ...
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2answers
2k views

Using exclamation points as part of a brand name [duplicate]

Possible Duplicate: How to handle a name that includes an exclamation point (or other punctuation)? I am editing a text about a product whose name contains an exclamation point as the final ...
5
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2answers
2k views

When to use decline for polite refusal and when not to

In a business English class: One of my students said: "I decline your report." I said that was wrong, but I couldn't think of a concrete reason, or rule for when I can use decline as a polite ...
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1answer
153 views

Like “relinquish” but less extreme

What alternatives are there for relinquish or abdicate in a business setting? For example: Business X is willing to [relinquish] their preexisting partnership for this opportunity.
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Polite way of calling someone for help

At work, how can I say "whenever you are ready I am ready." I would like to say "I am ready so please help me when you are available." Here is my full email: Hello #### Whenever you are ...
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3answers
12k views

Can I change how to accomplish something once someone says “or something to that effect”?

I periodically get a broad description of how to perhaps solve a problem at work but then at the end of the email the phrase "or something to that effect" is included. Does that mean - 'just get me ...
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4answers
73k views

“Principal” vs “owner”

What is the business perception of identifying yourself as the Principal vs the Owner? I assume they are largely synonymous (please tell me if there are subtle differences, but in a small business ...
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1answer
645 views

Etymology of “gladhand” (truck hose coupler)

References for "glad hand" in its common meaning of "effusive but perhaps insincere greeting" seem easy to find [1], and it's easy to find definitions for the truck-hose-coupler meaning of gladhand ...
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3answers
123 views

Meaning of “unbundling”

In New York Times, The first hint of television’s unbundling actually came back in the 1980s, when viewers snapped up videocassette recorders. I found defintions of unbundle in the dictionaries ...
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31k views

Meaning of “catch you on the flip side”

I received an email from a coworker, and we're not that friendly. Actually, we're not friends at all, just two good colleagues. In his email, he wrote as his last sentence Catch you on the flip ...
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1answer
381 views

More accurate terms for one-sided business information?

I like to use the term "one-sided" when I come across to very misleading, too much marketing or even wrong information in annual letters. My observations can be flawed so I am very hesitant to use ...
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3answers
97 views

A Semi-Independent Chapter (of an organization)

I have a chapter of an organization that would like to position itself as less strongly affiliated with the parent organization. They want to be under the umbrella but not as consolidated as full ...