Tagged Questions
2
votes
2answers
248 views
How can I politely tell a customer that we only provide e-mail support? [closed]
I'm running an online e-commerce site but use only e-mails for customer service to cut the expense.
When a customer asks me by e-mail if he/she can call me for some questions, how can I politely ...
2
votes
1answer
1k views
“would like you to” vs. “please”
I am writing an email, in which I would like to ask for something but I don't want to be very direct. I came up with the following two constructions:
In addition, I will not be receiving my ...
1
vote
2answers
700 views
What would be a formal reply to “I need your help”? [closed]
A colleague emailed me saying
I need your help
but offering no further details. Now, what what be a formal reply to this which doesn't promise too much nor seem cold or unhelpful?
a) Sure. ...
59
votes
9answers
12k views
Can “thanks in advance” be considered rude?
Some argue that because “thanks in advance” is written before any help has been offered, it adds an expectation of help and thus can be considered presumptuous.
Is this reasonable? Would it be ...
5
votes
2answers
786 views
When to use decline for polite refusal and when not to
In a business English class:
One of my students said: "I decline your report."
I said that was wrong, but I couldn't think of a concrete reason, or rule for when I can use decline as a polite ...
1
vote
2answers
1k views
Polite way of calling someone for help
At work, how can I say "whenever you are ready I am ready." I would like to say "I am ready so please help me when you are available."
Here is my full email:
Hello ####
Whenever you are ...
