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As in "NotAlwaysRight.com is the perfect website for those of us who have had the 'pleasure' of working in the -interesting and varied- field of employ that is customer service."

A word that replaces the 'pleasure' with something more appropriate that means "quixotic, confounding, disturbing, hilarious, and unbelievable" would be useful as well, but I don't think such a word exists, at least, not in English.

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Can you please remove the name of the website from the question? It seems like a self promotion of sorts. As to the question, in the title, you are asking for a single word for "interesting" and "varied", while in its content you seem to be asking for a word to replace "pleasure". Please clarify as to the purpose of this question by editing it and ensure it is following community guidelines. –  Mohit Dec 29 '12 at 7:43
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4 Answers

Maybe eclectic comes closest: "selecting what seems best of various styles, methods, or ideas".

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Thank you Bill Franke.. Though I've elected not to go with Eclectic, because this is a bit too positive of a word, it lead me to "multifarious" which has the flourish I was seeking, yet is more neutral. –  Nojuan Especial Dec 29 '12 at 7:48
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Well, it's your choice, of course, but I have to disagree that eclectic is "too positive": it's an insult to all purists and praise to most pragmatists. Multifarious shares the same ending as nefarious, which means "flagrantly wicked or impious : evil", and means merely "having or occurring in great variety : diverse", which isn't necessarily the same as interesting. –  user21497 Dec 29 '12 at 8:20
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Try replacing "pleasure" with "opportunity". Otherwise you are describing "customer service" twice. And perhaps, "fascinating" might work well. It also carries a potential positive sense, but at the same time clearly hints at less positive possibilities.

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The problem here is that interesting and varied have considerable overlap. How many things are "interesting, but not varied", for example? Cosmic background radiation, perhaps?

So I think the sense in OP's example is interesting because it's "varied". Which I'd call...

stimulating - inspiring new ideas or enthusiasm

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It's not a single word, but the hyphenated phrase never-dull could work to replace interesting and varied. And you could use misfortune instead of pleasure:

NotAlwaysRight.com is the perfect website for those of us who have had the misfortune of working in the never-dull field of employ that is customer service.

One definition of the idiom "never a dull moment" says:

something interesting is always happening

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