I once read a phrase (or idiom) like
He has his heart in the right place
although the context seemed to be a bit harsh. My understanding is: though he might have sounded harsh, he means well or is making the comment in good faith. Did I get it right?
However, it seems to me the idiom could be used in other contexts as well, such as: "he is focused on the situation as expected, no matter how it seems". Is this right? Are there any other uses of the idiom?