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If I want to confirm receiving payment with the sender, can I use verbs like reach and arrive? For example,

The payment/money has reached us.

The payment/money has arrived.

Are there better ways to say it?

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2 Answers

A better option would be:

We received the money.

or

We received the payment.

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I think I would say, "We have received your payment" or "Your payment has been received." –  Jim Jun 14 '12 at 4:32
    
Yes that is a more 'friendly' way to say it. :-) –  Zac Brown Jun 14 '12 at 4:32
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Both of those are valid. You could also use the passive voice construction been received.

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Arrived and reached are both valid but could not be used in this context, unless the money is dilvered by a real person to your doorsteps. –  Noah Jun 14 '12 at 11:57
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