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Is there another way of saying 'user-unfriendly'?

Regarding the usability of some sort of system (whether soft- or hardware), what would be a good (and established!) word to express that something lacks usability. The best I could come up with was "non-usability" but I believe there existed an actual antonym.

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marked as duplicate by FumbleFingers, MετάEd, jwpat7, kiamlaluno, Mitch Feb 20 '12 at 22:29

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

@FumbleFingers: None of the suggestions there seems to apply. Do they? – bitmask Feb 13 '12 at 23:03
I'm not with you. If you want a noun defining the quintessential attribute of a Chocolate Teapot, I'd suggest uselessness. Otherwise, surely what you're talking about is things being difficult to use, in which case I'd have thought by definition that's because they aren't "user-friendly". – FumbleFingers Feb 13 '12 at 23:12
...there are obviously words like unusability and inutility, but these are a bit ugly, imho. – FumbleFingers Feb 13 '12 at 23:14
up vote 3 down vote accepted

Take the answers to the question Is there another way of saying 'user-unfriendly'?, convert them into nouns, and take your pick:

  • high learning curve
  • user-hostility
  • unintuitiveness
  • clunkiness
  • unwieldiness
  • inaccessibility
  • awkwardness
  • frustration
  • unfriendliness
  • cludginess
  • confusion
  • Windows ;)
  • Lotus Notes ;)
  • bureaucracy
  • unusability
  • opacity
  • obtuseness
  • crypticness
  • lousiness
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+1 for "unusability". :-) – ruakh Feb 13 '12 at 23:48
+1 for Windows, but I'll probably go with unusability ... – bitmask Feb 13 '12 at 23:55
I'm a reputation whore: I give 19 different answers, so there's sure to be something that everybody likes. ;) – Pitarou Feb 14 '12 at 3:13

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