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Does the phrase "satisfaction guaranteed or your money back" make any sense from a grammatical standpoint?

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it scans okay to me -- what specifically are you thinking might be incorrect here? – Joseph Weissman Jun 21 '11 at 22:16
It is a phrase rather than a sentence, but apart from that is fine. "Discounted 25%" would be fall into the same category. – Henry Jun 21 '11 at 23:20

It's missing a few words, like many marketing phrases which have to economize on airtime and/or print space and thus shorten understood sentences to "buzzwords" and "buzz phrases". It's equivalent to the complete and proper sentence "your satisfaction is guaranteed or else you'll get your money back". The term is so common that these missing words are implied in the saying of the phrase. It can be further shortened; "satisfaction guaranteed"; the fact that you'll get your money back if you aren't satisfied is so universally understood in English that these two words, "satisfaction guaranteed", are a "buzz phrase" for the entire sentence, which you can say in just over a second of air time.

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Yes, it describes two possible outcomes:

  • (your) satisfaction (successfully) guaranteed
  • your money back (returned to you)

In other words, it says "I promise that you will be satisfied, or, if not, that you will get your money back".

That's if you take "guaranteed" literally as a pledge that you will be satisfied, and not as a condition of being under warranty. Otherwise, it makes no sense to add "or your money back" since that is already implied by the "guaranty". I think that may be what was bothering you about the phrase, but I may be wrong.

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yes, that was one of my issues. – Dave Jun 21 '11 at 23:20

This is a case of ellision, and is grammatically ok. Ellision occurs with the word "is" and "given", as in:

Satisfaction [is] guranteed, or your money [is given] back.

It's not really a phrase, it's a sentence, with ellisions just like "For Sale"(This property is for sale).

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