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I am developing a mobile application, which gets orders from client and sends it to us. What I am wondering is what kind of a statement can I use in order to inform the user that we have received his order. It must be a short statement as well as informative.

  • Order Is Done
  • Order Received
  • or??

Since I am not a native English speaker I think I need some help here :)

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Order is done implies it has been received, packed, sent, delivered to the client, and probably billed as well. I would not say that at the moment you receive the order from the customer :) The common phrasing is indeed: "We have received your order and we will handle it as soon as possible." – oerkelens Apr 17 '14 at 13:38
"10-4 good buddy!" :p – mikeTheLiar Apr 17 '14 at 18:31
up vote 5 down vote accepted

"Order received" might be perceived as ambiguous, because it may not be clear whether it refers to

  • the supplier receiving the order, or
  • the customer receiving what he has ordered

"Order is done" is similarly afflicted: does done refer to what the customer does, or the supplier?

I would use Order placed. This is unambiguously something that the customer does with the order.

The corollary for what the supplier does is Order fulfilled.

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To be honest I didn't understand this exactly, as a supplier can I say Order placed in order to let him know that we have acknowledged their order and will execute it soon? – Tolga Evcimen Apr 17 '14 at 13:48
Yes. If you say "Order placed" it means that he has sent it and you have it. – Andrew Leach Apr 17 '14 at 13:50
I think order placed implies sending the order from the buyer's side. I don't know if it implies reception on the seller's end. – Noah Apr 17 '14 at 14:08
@Noah The point is that if the supplier's status is shown as "Order placed" they have acknowledged that that is the status of the order. It's a two-word status which unambiguously defines which stage the order has reached in the process. – Andrew Leach Apr 17 '14 at 14:11

Order Placed


Order Fulfilled

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Jinx :-) -- by 11 seconds! – Andrew Leach Apr 17 '14 at 13:39
@AndrewLeach - ah yes good answer. Damn proxy server. – RyeɃreḁd Apr 17 '14 at 13:46

What about ( order confirmed ) in my opinion when the word Confirmed is applied in a form order it is placing support at the fact of full knowledge of this order by not only the app system but consecutively also by who ever is in-charge of receiving and processing what is to follow for this order completion.

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Be careful:

  • Order is done, means that it has been executed
  • Order received, means that you got it on your list but not yet executed.
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