I am still a bit confused how to receive an external phone call at work.
Browsing the internet I find:
* Hello? (informal) * Thank you for calling Boyz Autobody. Jody speaking. How can I help you? * Doctor's office.
None of those work for me well. "Hello?" is certainly too informal. The second seems more for a receptionist...and the third...I don't know what's that supposed to mean.
What are your standard phrases?