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I'm looking for a word that would clearly designate a person who takes individual payments from individual utility customers (e.g. his neighbours, friends or family) and goes to the utility (e.g. telecoms operator) payment office to pay in the global amount on their behalf.

He or she does not do this as an occupation but rather to help his fellows villagers (e.g. in a large country where the Points of Sales are sparsely distributed) and is himself a subscriber of this utility (albeit authorised for this role).

I would prefer to avoid payment collector which is altogether a different role in most utility jargons.

In addition, I'd also be willing to take suggestions for the individual payers (better than contributors for instance).

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up vote 5 down vote accepted

The person providing the service is an agent.

agent noun
1 a person who acts on behalf of another, in particular:
• a person who manages business, financial, or contractual matters for an actor, performer, writer, etc.
• a person or company that provides a particular service, typically one that involves organizing transactions between two other parties.


I would suggest client for those whose transactions he is managing.

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fa·cil·i·ta·tor [fuh-sil-i-tey-ter]

1. a person or thing that facilitates.

  1. a person responsible for leading or coordinating the work of a group, as one who leads a group discussion: Each committee will meet with its facilitator

source: dictionary.com

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Payment aggregator

Payment proxy

Fee agent

Difficult to tell. I'd be tempted to close this as too localized.

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Communication or cooperation that facilitates a close working relationship between people or organization.

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